Migrating to Gsuite/Gmelius, all emails marked Unasigned

Hi there,

After migrating to Gsuite/Gmelius 5 days ago, the migration has finally finished. Unfortunately our email address has ever received is marked as Unassigned. As these are emails from the past 2 years, is there a way to bulk-close these emails? Selecting all 100 mails on a page marking them as closed takes forever and it is clear that it is too much to handle for Gmelius.

Could anyone provide help?

Thanks!

Hi Ilse,

I have passed your request and our Support team ([email protected]) will reach out to you shortly.

Cheers,
Lina

Hi Lina,

I already found a workaround for this issue.

Thanks anyways,

Ilse