I bet with email assignments, statuses, and notes your shared inboxes and labels already look pretty neet.
But what about tags? This feature goes far beyond being just a nice extra thing out there. So I thought it will be useful to share how you can make the most of the Gmelius tags.
When inside a shared email conversation you can use your ticketing widget on the Gmail right sidebar to create new or add existing tags.
And if you’re an admin or a manager of your Gmelius subscription you can also edit and manage tags from your Gmelius dashboard.
You can highlight tags with colors to make them more visible in your conversations. This helps your team visually identify what’s urgent or understand the topic before reading a message.
Your teams can use tags to contextualize and sort:
- Support tickets by problem types
- Sales queries by priority levels
- Marketing emails by keywords
You can also take your workflow organization a step further and automatically add tags using rules.
To learn some tips on how to use rules Jump into this topic
Are there any special ways you prefer using tags? Feel free to share your screenshots below!