I’m sharing below few settings or ways how our team would like to be able adjust Gmail with Gmelius, hoping that maybe there is solution we don’t know or maybe others can share.
- Email address I use to reply
When you use few shared email boxes it’s very easy to make a mistake and reply from your personal email rather than shared email.
I would expect to reply to an email that was sent to [email protected] also or always from [email protected] and [email protected] from [email protected] rather than my personal email and unfortunately I’m replying to often with my email simply forgetting to chose sales or support email at the beginning of my reply in a drop down box (this is when unsent function in Gmail often helps).
It will be more complicated if I use even more shared emails.
Is there any way how to deal with it?
Any rule or setting that I’m missing that would set the right address so that I didn’t have to remember about that each time?
- Reverse conversation
In standard in Gmail conversation you have recent email at the bottom and oldest at the top, which seems lack of logic.
In order to read last reply I need to scroll all the way down or use keyboard shortcut.
It would be more reasonable and practical to have recent reply at the top - this is how it works in many email clients.
I couldn’t find is there a way how to change this natively in Gmail or Gmelius.
I did found however Chrome plugin ‘Gmail reverse conversation’ which is working quite fine, but due to some issues it hides ‘Email URL Icon’ that is available thanks to Gmelius as a way of sharing email by url.
- HTML WYSIWYG editor
In our emails in sales we often use templates with tables presenting products and prices.
Unfortunately there is no native way (as far as I can tell) in Gmail how you can do some basic changes f.e add or delete row in HTML table in email body.
It is possible to edit HTML in Gmelius templates editor but not in email replying window. So is it possible to turn it on in Email window?
In this case it is possible to use 3rd party plugin from Cloud HQ but to I believe that to many different plugins will result at some point in compatibility issues.